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H1: End of tenancy cleaning that actually passes
Three weeks ago, a letting agent in Clifton sent us photos of a property that had just failed its checkout inspection. The previous tenant had hired a cleaning company before moving out. They’d done the basics. Hoovered, wiped the surfaces, cleaned the bathroom.
The inventory clerk failed it on 14 points. Carpet stains in two bedrooms. Grease baked into the oven door seal. Limescale crusted around every tap. Black mould on the bathroom ceiling sealant. The tenant was about to lose over £800 from their deposit.
We went in on a Thursday morning. By Friday afternoon, the property passed re-inspection on every point. The tenant got their deposit back in full.
That’s what we do. Not a basic clean. The clean that saves deposits.
If your property has failed an inventory check, or you want to make sure it doesn’t, call us on 07985 505061. We’ll book you in, usually within 48 hours.
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Trust Bar
25 years’ experience | £2M insured (AXA) | IICRC certified | Inventory pass guarantee
The Problem: Why Standard End of Tenancy Cleans Fail
Most end of tenancy cleaning companies send someone with a bucket of general-purpose cleaner, a hoover and a few hours. They clean what’s visible. That’s not what an inventory clerk checks.
Inventory clerks check behind the oven. They check inside the extractor fan housing. They run a finger along the top of door frames. They look at the carpet at ground level for stains that don’t show from standing height. They photograph limescale deposits on shower screens and check the window tracks for grime buildup.
Here’s what we see when we’re called in after a failed inspection:
Ovens. The door glass had been wiped, but the seal was full of carbonised grease. The grill pan was still brown. The oven cavity had baked-on deposits that a standard clean doesn’t touch. You need specialist oven chemicals and time.
Carpets. Surface hoovering doesn’t remove stains, ground-in dirt or pet hair embedded in the pile. We’ve seen properties fail inventory solely on carpet condition. A hot water extraction clean can bring a carpet back to move-in standard. Sometimes it takes stain treatment and pile lifting too.
Bathrooms. Limescale on taps, shower heads and screens. Mould in silicone sealant around the bath and shower tray. Grout discolouration. These are specialist cleaning problems that need specific chemicals and techniques.
Kitchens. Behind and under appliances. Inside the dishwasher filter. The extractor fan and its filters. Grease film on tiles and splashbacks that isn’t obvious until you look at an angle. Bin cupboard smell.
Standard cleaning companies aren’t set up for this work. We are.
What’s Included in Our End of Tenancy Clean
This isn’t a menu where you pick three items. Everything below is included as standard. We don’t charge extra for the bits that actually matter.
Kitchen
- Full oven clean: cavity, racks, door glass (inner and outer), seals, grill pan
- Hob and extractor fan strip-down and degrease
- Behind and underneath fridge, washing machine and dishwasher
- All cupboards wiped inside and out
- Worktops, splashbacks and tiled areas degreased
- Sink and taps descaled and polished
- Dishwasher filter and seal cleaned
- Bin cupboard deodorised
Bathrooms
- Full descale: taps, shower head, shower screen, bath
- Mould treatment on silicone sealant and grout
- Toilet deep clean including behind the bowl and cistern
- Tiles and grout scrubbed and restored
- Mirror, cabinet interior and shelving cleaned
- Extractor fan cover removed and cleaned
Bedrooms and Living Areas
- Carpet deep cleaning with hot water extraction
- Specialist stain treatment for wine, coffee, pet accidents, ink
- Skirting boards, door frames, light switches wiped
- Inside wardrobes and cupboards cleaned
- Radiators cleaned including behind panels
- Window sills and tracks cleared of debris
- Curtain rails and blind slats dusted
Throughout the Property
- All windows cleaned internally
- All light fittings and fixtures dusted
- Door handles and switch plates sanitised
- Wall marks and scuff removal (where possible without damaging paint)
- Hallway, stairs and landing deep cleaned
- Airing cupboard and storage areas cleared and wiped
Specialist Additions (Included, Not Extra)
- Carpet deep cleaning using truck-mounted hot water extraction, not a hired Rug Doctor
- Professional oven cleaning with caustic dip for racks and specialist degreaser for cavities
- Limescale removal using professional-grade acid descalers
- Mould treatment on sealant, grout and painted surfaces with anti-fungal chemicals
- Stain removal from carpets and hard floors, including dye-based and protein-based stains
This is what separates us from the companies charging £150 for a move out cleaning. They’ll spend four hours and leave behind 14 failed inventory points. We’ll spend a full day and hand you a property that passes.
Our Process
1. You send us the details
Tell us the property size, when you’re moving out, and whether there’s an inventory report with failed points. Photos help. We’ll give you a fixed price within a few hours.
2. We assess on arrival
Our team walks the property before starting. We note any existing damage (so you don’t get blamed for it) and identify anything that’ll need specialist treatment: heavy carpet staining, mould patches, badly soiled ovens.
3. We clean to inventory standard
Not to “it looks clean” standard. To “an inventory clerk with a white glove and a clipboard can’t find a single thing to mark down” standard. We work room by room. Every surface, every fitting, every hidden corner.
4. Final walkthrough
Before we leave, we do our own inspection. Same checklist the inventory clerk uses. If something isn’t right, we fix it before we go.
5. You get your deposit back
Most deposit disputes we’re involved with resolve in the tenant’s favour. We’re confident enough in our work that if a property fails re-inspection on something we cleaned, we’ll come back and sort it at no extra charge.
Before and After
[Before/after image slider showing real end of tenancy jobs: ovens, carpets, bathrooms]
Photos from actual BCH end of tenancy cleans. No stock images.
Why BCH vs a Basic End of Tenancy Company
Personally, I think the end of tenancy cleaning market has a real problem. There are dozens of companies in Bristol offering the service for £100 to £200. They send one person for three or four hours. The client thinks they’ve ticked the box. Then the inventory report comes back with a page of failures and suddenly they’re losing hundreds from their deposit.
We cost more. I won’t pretend otherwise. But here’s what you’re actually paying for:
| What | Us | Basic end of tenancy company |
|---|---|---|
| Carpet cleaning | Truck-mounted hot water extraction with stain treatment | Quick hoover |
| Oven cleaning | Full strip-down with caustic chemicals | Spray and wipe |
| Mould treatment | Anti-fungal chemicals, sealant treatment | Bleach wipe (or ignored) |
| Limescale | Professional acid descalers | Bathroom spray |
| Stain removal | Specialist dye, protein and tannin treatments | ”It won’t come out” |
| Equipment | Industrial machines, specialist chemicals | Domestic products |
| Insurance | £2M AXA professional liability | Usually none |
| Guarantee | Re-clean if inventory fails on our work | None |
One honest caveat: we can’t fix everything. If the carpet is burned, we’ll tell you it needs replacing. If the wall paint is badly damaged, that’s redecoration, not cleaning. We won’t charge you for something we can’t fix. But anything that’s a cleaning problem, we’ll sort it.
For Landlords and Letting Agents
We work with landlords and letting agents across Bristol who need properties turned around between tenancies. Here’s why they keep coming back:
Speed. We can clean a two-bed flat to inventory standard in a single day. A four-bed house usually takes a day and a half. That matters when you’ve got new tenants moving in next week and the property isn’t ready.
Reliability. We turn up when we say we will. We finish when we say we will. If your let start date is Friday, we’ll have it done by Thursday.
Void period reduction. Every day a property sits empty costs you money. A quick, thorough turnaround between tenancies keeps your rental income flowing. Several agents in Redland and Bishopston use us as their standard turnover cleaner because it saves them the hassle of dealing with failed inspections and deposit disputes.
Mould and damp issues. Found mould during the changeover? We don’t just clean it. We treat it properly with anti-fungal chemicals and can apply preventative coatings. For serious damp problems, see our mould removal and remediation service.
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Frequently Asked Questions
How much does end of tenancy cleaning cost in Bristol?
It depends on the property size and condition. As a guide: a one-bed flat typically costs £250 to £400. A two-bed house, £350 to £550. A three-bed house, £450 to £700. Larger properties or those needing heavy stain removal, mould treatment or extensive oven cleaning will be at the upper end. We give fixed quotes after you send us the details. No hidden charges.
What is included in an end of tenancy clean?
Everything the inventory clerk checks. Full oven clean, carpet deep cleaning with hot water extraction, bathroom descaling, mould treatment, inside cupboards, behind appliances, window tracks, light fittings. See the full list above. We include specialist work (carpet cleaning, oven cleaning, limescale removal) as standard because those are the items that fail inspections.
Can an end of tenancy clean save my deposit?
In most cases, yes. The majority of deposit deductions relate to cleaning issues that a thorough professional clean can resolve. We’ve helped tenants recover deposits in the hundreds and sometimes over a thousand pounds. If your property has already failed an inventory inspection, send us the report. We’ll tell you which points we can fix and which ones are damage rather than cleaning.
How long does an end of tenancy clean take?
A one-bed flat: 4 to 6 hours. A two-bed house: 6 to 8 hours. A three-bed house: 8 to 10 hours. Properties with heavy soiling, carpet staining or mould take longer. We’d rather spend an extra hour and get it right than rush and leave something the inventory clerk picks up.
Do I need end of tenancy cleaning for an unfurnished property?
Yes. Unfurnished properties still fail inspections on carpet condition, oven cleanliness, bathroom limescale, mould and general grime. In some ways, unfurnished properties show more because there’s nothing hiding the carpet stains or the marks behind where furniture used to be. The inventory clerk will check everything regardless.
When should I book my end of tenancy clean?
Book as soon as you know your move-out date. We recommend scheduling the clean for after all furniture and belongings are out, but before the final inventory inspection. Two to three weeks’ notice is ideal, though we can often fit in urgent bookings within 48 hours. Don’t book it for the same day as your move. Give us a clear, empty property and we’ll do a better job.
Will you come back if the property fails inspection?
If the inventory fails on something we cleaned, yes. We’ll come back and put it right at no extra cost. That’s our guarantee. If it fails on damage (carpet burns, broken fittings, paint damage), that’s not a cleaning issue and won’t be covered. We’re clear about this upfront.
Related Services
- Deep Cleaning & Disinfection: Full property sanitisation, goes beyond end of tenancy
- Carpet Cleaning: Standalone carpet cleaning for stain removal and restoration
- Mould Removal & Remediation: When bathroom mould has gone beyond the sealant
- Landlords & Property Managers: Our full service offer for landlords and agents
Get Your Property Inspection-Ready
Don’t gamble your deposit on a budget clean. And don’t lose a week’s rent to a failed inventory.
Call us, tell us what you’re dealing with, and we’ll give you a fixed price and a date. If you’ve got an inventory report with failed points, even better. Send it over. We’ll tell you exactly what we can sort out.
Phone: 07985 505061 WhatsApp: 07985 505061 Email: hello@bristolcleaningheroes.co.uk
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