Cleaning Accreditations and Certifications
Anyone can buy a mop and call themselves a cleaner. Cleaning accreditations and certifications separate trained professionals from everyone else. They prove a company follows tested methods, carries proper insurance, and keeps its people qualified.
At Bristol Cleaning Heroes, we hold every accreditation that matters for specialist cleaning work in Bristol. Here’s what we’ve got and what we’re working towards.
Our Current Accreditations
IICRC Certified
The Institute of Inspection, Cleaning and Restoration Certification is the global standard for our industry. It’s based in Las Vegas but recognised worldwide. Every IICRC-certified technician passes written exams and commits to ongoing training.
What this means for you: our team follows documented, science-backed cleaning methods. We don’t guess. We don’t wing it. When we tackle water damage, biohazard contamination, or deep carpet cleaning, we’re following IICRC protocols developed over decades of research.
We’ve held IICRC certification for the full 25 years we’ve been operating.
AXA Insurance - £2 Million Public Liability
We carry £2 million in public liability insurance through AXA, one of the largest insurers in the UK. This covers accidental damage to your property during any cleaning job.
What this means for you: if something goes wrong, you’re protected. Many smaller cleaning firms carry minimal insurance or none at all. Ours covers residential and commercial work across Bristol and the surrounding areas. Your property manager, landlord, or loss adjuster can verify our cover directly with AXA.
DBS Checked Staff
Every member of our team holds a current Disclosure and Barring Service check. No exceptions.
What this means for you: we work inside people’s homes during some of the most difficult moments of their lives. Trauma cleans. Bereavement situations. Hoarding clearances. You need to trust the people walking through your door. A DBS check won’t tell you everything about a person, but it’s a basic safeguard that too many cleaning companies skip.
Waste Carrier Licence
We hold a registered waste carrier licence from the Environment Agency. This authorises us to transport and dispose of waste legally, including hazardous materials.
What this means for you: biohazard waste, contaminated materials, and chemical residues can’t just go in a skip. There are strict rules about how this waste moves from your property to a licensed disposal site. We follow them. Every load is documented. Worth knowing if you’re a property manager dealing with compliance requirements.
COSHH Compliant
We follow the Control of Substances Hazardous to Health regulations across every job. Our team is trained in chemical handling, storage, and disposal. We maintain full COSHH data sheets for every product we use.
What this means for you: specialist cleaning involves chemicals that can be dangerous if handled badly. Industrial-strength biocides. Enzyme-based cleaners. Odour neutralisers. We know what we’re mixing, how to apply it safely, and how to protect everyone in the building while we work.
Accreditations We’re Working Towards
We don’t stand still. These are the certifications currently on our roadmap.
NACSC Membership
The National Association of Crime Scene Cleaners sets specific standards for trauma and biohazard cleaning in the UK. Membership requires proof of training, insurance, and proper waste disposal procedures.
Why it matters: NACSC members follow a code of practice designed for the most sensitive cleaning work. Police forces, coroners, and housing associations across the country recognise it as the industry benchmark for crime scene and trauma cleaning.
BDMA Membership
The British Damage Management Association represents professionals who deal with property damage from floods, fires, and storms. Members must demonstrate competence in damage assessment, drying techniques, and restoration planning.
Why it matters: if your property has suffered water or fire damage, a BDMA-affiliated company brings a structured approach to recovery. Insurance companies like Aviva and Direct Line regularly work with BDMA members because they trust the standard of work.
Dewpoint Professional Certification
Dewpoint Professional is a specialist qualification in structural drying. It covers moisture mapping, psychrometrics, and drying equipment management.
Why it matters: drying a building properly after a flood isn’t about pointing fans at wet walls. Done badly, you get mould growth within days. Dewpoint-certified technicians understand the science of moisture movement in building materials.
Safe Contractor Accreditation
Safe Contractor is a health and safety accreditation scheme used across UK industries. It’s often required for commercial contracts.
Why it matters: if you’re a facilities manager or business owner in Bristol, you may need contractors who hold Safe Contractor status. It confirms we meet health and safety standards that satisfy your own compliance obligations.
TrustMark Registration
TrustMark is a UK government-endorsed quality scheme for tradespeople. It covers competence, trading practices, and customer service standards.
Why it matters: TrustMark registration gives homeowners an extra layer of confidence. It’s backed by the Department for Business and Trade and includes access to a dispute resolution service.
Why Accreditations Matter
Specialist cleaning isn’t regulated in the UK. Anyone can set up tomorrow and start trading. No qualifications needed. No insurance required by law. No minimum training standards.
That’s exactly why accreditations matter. They’re voluntary proof that a company takes its work seriously.
When you hire Bristol Cleaning Heroes, you’re hiring a team with 25 years of verified experience, proper insurance, and genuine qualifications. Based at 290-294 Southmead Rd, Bristol BS10 5EN, we’re a local company that’s built its reputation on doing the job properly.
Got questions about our accreditations? Call us on 07985 505061 or email hello@bristolcleaningheroes.co.uk.